Nexigen Digital

Working at Nexigen Digital

Turn your passion into a career and join the team at Australia’s largest self-funded, fully-accredited domain name and web hosting provider and kickstart your career in IT today! Based out of Narre Warren, VIC, our team is full of friendly, innovative, and highly motivated individuals who are dedicated to delivering outstanding customer service and quality of service at every opportunity.

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Why you'll love working with us!

Friendly and engaging workplace: Become part of a growing team with a focus on commradery and friendship including regular team outings.

Career development opportunities: As the company grows, you do too! We have a multitude of training and advancement opportunities available to our team.

Innovative learning environment: Constantly advancing technology means constantly advancing education, ensuring you’re always up to date with the newest trends in the industry.

Access to cutting-edge facilities: All work and no play makes for a dull day. Our office is equipped with a myriad of facilities for you and your peers to enjoy. Like a fully outfitted games room, gym and dining area where you can enjoy fresh chef-cooked meals.

The stuff that matters most

Experience the Nexigen Digital lifestyle. A world-class team deserves world-class benefits and there's no shortage here!

Travel The World In Style

Whether you're flying to Fiji, setting sail from Sydney, or swimming the sandy beaches of Hamilton Island, you won't want to miss our world-famous end of year celebrations!

Fully-Stocked Drinks Fridge

Providing industry-leading customer service can work up quite a thirst and so we've partnered with Coca-Cola to provide a fridge full of delicious drinks, refilled daily. (Don't worry, we have unlimited water and juice, too!)

Barista-Made Coffee

Melbourne may be famous for its unbeatable quality of coffee but that can come at a hefty price if you're stuck buying from a barista on Bourke street. We've got the perfect pick-me-up with our in-house Barista available daily.

Chef-Prepared Lunches

Sick of lousy lunches? So were we... Which is why we now have our very own in-house chef who prepares a delicious range of restaurant-quality meals daily. From burgers to bolognese, Mel and Nat have you covered.

Gaming and Gadgets Galore

With 2 PS4 Pro consoles, multiple 4K HD TVs, a complete VR system, and a driving simulator that'll blow your mind, gamers are never left disappointed during downtime here at Nexigen Digital.

Company Fitness Gym & PT

Whether you're a full-blown gym junky that loves pumping iron or you just want to jump on a treadmill for 20 minutes before work, our company gym has everything you'll ever need. We also have a personal trainer available for Monday, Wednesday and Thursday sessions!

Personal Hairdresser

You've got to look your best to perform your best and thanks to our in-house barbershop and regular hairdresser visits, you'll always be looking sharp here at Nexigen Digital.

Gold Class Movie Nights

One of the best ways to get to know your teammates outside of the office is to head to our regular Gold Class Movie Nights where you'll enjoy dinner, drinks, and a movie with the entire team.

Current Career Opportunities

About your next workplace - Nexigen Digital

We are Australia’s largest privately-owned group of online service providers, which includes brands such as VentraIP, Synergy Wholesale, and Digital Eagles.

Every day our all-Australian team deliver exceptional service and outstanding support to our 200,000+ customers who choose us for their domain names, website hosting and digital marketing.

Over the past fifteen years, we have been constant game-changers, industry innovators, award winners, and community leaders - and now is your chance to join our team.

Joining our Technical Support team

We are looking for people who have a passion for I.T. and are looking for a stepping stone to kick start their I.T. career. As part of our front line team, you will be tasked with ensuring our customers continue to receive the best customer service and technical support in the industry while providing a timely resolution to issues raised by our customers. Previous experience is not required, although a love and a good understanding of technology will take you far.

Flexibility is key as you will be required to work as part of a 24/7 rotating roster from our head office in Melbourne's South Eastern suburbs (Narre Warren).

Core functions and duties

Perform Linux server administrative tasks

Monitor and respond to service alerts

Assist customers over the phone and via email with technical support enquiries

Have fun and learn more about our core values and services

Candidate Requirements

cPanel (WHM) control panel

Domain names and DNS

FTP, SSH and email protocols such as POP3, IMAP and SMTP

Prior Linux (CentOS) and VMware experience preferred but not required

The benefits of working with the Nexigen Digital team

Aside from being awarded “Employer of Choice” in the Australian Business Awards, we are often referred to as the Google of south-east Melbourne thanks to our unique facilities and team culture, and a top-down mandate to take care of the people who take care of our customers.

Some of the office perks include:

- A weekly selection of delicious meals prepared in our on-site kitchen for breakfast and lunch.

- A fully-stocked snack bar featuring an assortment of chips, chocolates, nuts, protein bars and fresh fruit.

- A drink fridge loaded with an assortment of soft drinks, juices and water.

- A fully equipped private gym with weekly on-site personal training sessions

- Barista-made coffee and tea delivered to your desk.

- A team wellness centre with a sound-proof gaming stadium featuring an 85” 4K TV, racing car simulator, pinball machine, arcade machine, air hockey table, and comfortable chill-out bean bags.

- A Wheel of Rewards for recognising outstanding contributions to the company.

- An on-site salon where our resident barber and stylist provide free haircuts on a regular basis.

We actively encourage training and upskilling for personal development and will fund courses that have a beneficial impact on the business.

Please note that due to strict security requirements the successful applicant will be required to complete a National Police Check as a condition of employment.

Narre Warren, Victoria